In today’s healthcare industry, hospitals, medical offices, skilled nursing facilities and other healthcare providers are finding themselves facing an increasing number of challenges. From the need to meet evolving regulatory requirements to providing staff with reliable and secure access to applications and medical records, healthcare providers must make an informed decision when it comes to choosing a technology partner that can help them provide the best patient care possible.
Powerful networks that can seamlessly connect hospitals, doctors and healthcare staff by enabling better communications and access to information in a secure environment is critical in today’s healthcare.
Business Continuity & Disaster Recovery
Your medical facility generates an enormous amount of very important and confidential data. Server crashes, weather related natural disasters, power outages and hacker attacks can all take down vital network systems.
- Easily and securely backup client records for whenever they need to be accessed or retrieved to protect against an unexpected outage or server failure.
- Significantly reduce the time it takes your business to recover from any event that causes downtime.
Among the lessons learned from attacks on other health systems is the need for healthcare organizations to reassess their disaster recovery planning, including taking inventory of all internal systems that depend on Internet connectivity, which can be disrupted during a distributed denial-of-service attack (DDoS) attack.
There are many systems that work in a partial way without Internet connectivity, but don't have full functionality unless that Internet connectivity is enabled. During one DDoS attack for example, a pediatric hospital's electronic health record system could not enable clinicians to transmit electronic prescriptions to outside pharmacies because of a lack of Internet access.
Do you have a Business Continuity Plan (BCP)?
We can help you put a BCP in place and address the following concerns that directly impact your business:
- Identify what critical data is currently unsecured and ensure that it gets secured and properly backed up
- Guide you in selecting the right security solutions for a layered approach, based on your type of data and your specific compliance requirements.
Cloud Services
Secure Data Sharing
Cloud Healthcare allows doctors to share data across multiple devices quickly and securely between various locations. This allows healthcare workers to give patients the most personalized treatment available no matter which office they visit. Time-sensitive data can be shared between devices in any location with the push of a button, boosting speed and efficiency.
Mobility
The cloud can drastically improve collaboration between healthcare professionals and patients. Doctors can access patients’ medical records and forms from any device, which improves their ability to make accurate notes during appointments and stay up-to-date with an individual’s health concerns. Cloud Healthcare lets doctors access their applications in real time whenever and whenever they need them.
Cost Effective
We provide flexible and cost effective solutions to meet the needs of large and small healthcare providers. Our cloud solutions can scale up or down to match changes in your business, ensuring you will never pay more than necessary for infrastructure space. Virtualizing your infrastructure will also lower your fixed costs. We are dedicated to making your transition to the cloud as easy and painless as possible.
Compliance
Our cloud solution simplifies the compliance process with most industry regulations and standards. Our Cloud Compliance tool is a user-friendly web based portal software that offers you an easy, affordable way to prove you are in compliance with the healthcare industry’s regulations. Cloud Healthcare makes it easy to integrate your existing apps and data while keeping aligned with regulations.
Managed Services
Let us handle the Time-Consuming Management of Network Hardware
Together, let’s figure out what works for you and how we can take your business where it needs to go. And as your business grows, we'll find the solutions to fuel your journey.
Surging demands for enhanced IP and Data applications are straining the performance of business networks as well as the IT professionals who manage them. You may not have the time to manage, monitor, and maintain equipment related to your network, or to troubleshoot issues related to performance degradation. Or, you may have special needs for network sourcing of custom hardware and configurations to support a complex implementation.
How do we help you avoid the headaches of network management?
- Manage Your Network Hardware – we will manage your routers, switches, etc. including installation, configuration, monitoring and management as part of this solution.
- Provide Broadband Failover Configuration—To ensure consistent availability of your network, we provide failover from our IP-VPN network to alternative broadband internet connections.
- Manage Hardware on Other Service Provider Networks—If you have some network hardware that is inter-connected to multiple communication service provider networks, we can manage it for you.
Why should you consider Managed Services?
With our Managed Services, you outsource the time-consuming, technical aspects of maintaining your global network to:
- Reduce unexpected downtime and performance issues
- Lower your upfront capital investments and maintenance expenses
- Predict ongoing network maintenance costs over time
- Expand your visibility and oversight of configurations and performance reports
- Gain support for a range of network router options
- Free up your time to concentrate on the core focus of your business
Network Services
Fast, Reliable Data Connectivity for Today’s Healthcare Providers
The amount of data you deal with is immense. Time spent managing multiple data feeds and various suppliers is time you’re not focused on what’s most important — positive patient outcomes and profitability.
With our premier data connectivity services, we bring fast, reliable data connectivity to all aspects of the healthcare lifecycle by supporting your healthcare voice network, email, patient data, and other applications requiring connectivity between hospitals, doctors, insurance providers, laboratories, and other providers of services that are part of your extended healthcare network.
Stop spending time managing multiple suppliers. With exclusive focus on the healthcare industry, we deliver expertise and solutions to make your facility more productive, efficient, and profitable.
Security Services
Protect your medical facility from distributed denial-of-service attacks (DDoS), banks are not the only targets anymore because many medical systems have gaps in their protections and are extremely vulnerable.
We offer the highest quality protection for your data and information in our secure, redundant and geographically-diverse data centers. With our SAS70, SSAE 16 Tier 3, Class 1 data centers, your sensitive information will remain safe and secure at all times.
All of our data centers feature on-premises security guards, an exterior security system, biometric security systems including palm scanners, and constant digital surveillance and recording.
Our data centers are engineered to the highest of standards in order to assure your business is running 24x7x365. Additionally, our certified network experts are trained to the highest industry standards and are available round-the-clock, insuring you always have someone to turn to with questions or concerns.
Voice Services
Medical facilities field a tremendous number of calls, both from patients and insurance companies. An organized phone system can send calls to the appropriate parties without spending valuable resources having medical assistants act as receptionists. It can also help small practices have a professional image on par with any large medical office.
Communication is everything in healthcare
Today, healthcare staff stuffs their bags with the latest laptops, cell phones and tablets along with medical devices to provide patient care.
Now communications can be simple again. We provide a single, easy-to-use interface for communications features and applications, giving everyone advanced visibility and control.
Imagine being able to:
- Respond quickly to patient and other care giver requests
- Determine a doctor’s availability with presence awareness
- Escalate a phone call to a web conference for an in-depth review of medical information
- Provide immediate insurance authorizations to speed the flow of revenue
- Provide employee training from a central location to multiple end points in your organization
- Use social media to build stronger connections and communities
Our voice services platform delivers much more value than just a PBX replacement solution. Its ability to integrate seamlessly with existing mission critical business applications and deliver analytics that can be used to measure organizational performance is unique in the space.
Web & Video Conferencing
Using collaborative, real time videoconferencing solutions for healthcare—such as meeting rooms, desktops, tablets, and smartphones—healthcare organizations can implement innovation models that remove barriers to care and support best practices to deliver better outcomes at reduced cost.
Video collaboration in healthcare improves quality of care in multiple ways:
- Provides timely access to specialists
- Allows multidisciplinary teams to convene quickly and as needed
- Facilitates collaborative working across health facilities
- Reduces re-hospitalizations through consistent patient education and outreach wellness programs
- Decreases ER loads and patient wait times
- Educates hospital staff, clinicians, and the patient community more effectively through remote learning knowledge sharing
Healthcare videoconferencing also decreases travel and cost of care, allowing more patients to be seen. Videoconferencing also extends patients’ access to healthcare resources like outreach and wellness programs, and improves the interaction between practitioners and patients no matter where either happens to be.
Overall, video collaboration in healthcare settings translates to faster, more informed decision-making for both practitioner and patient.
Start by clicking the "Get Started" button below and we'll help you tailor a solution specific to your business needs.
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